0.00Get in Touch with Mamofa
We're here to help! Whether you have questions about our products, need support, or want to share feedback, our dedicated team is ready to assist you.
Multiple Ways to Reach Us
Phone Support
Speak directly with our customer service team for immediate assistance.
+971 58 668 4107Monday - Saturday: 9:00 AM - 5:00 PM GST
Email Support
Send us detailed inquiries and we'll respond within 24 hours.
support@mamofa.comResponse time: Within 24 hours
Live Chat
Get instant help through our website chat feature.
Available: 9:00 AM - 5:00 PM GST
Visit Our Office
Meet us in person at our Ras Al Khaimah headquarters.
Mamofa HeadquartersT111F-6D RAKEZ Amenity Center
United Arab Emirates
By appointment only
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
What are your shipping times?
We typically process orders within 1-2 business days. Delivery within Dubai takes 3-4 days, while other Emirates may take 5-6 days.
Do you offer international shipping?
Currently, we ship within the UAE. We're working on expanding our international shipping options. Stay tuned!
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Return shipping is free for defective products.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital payment methods including Apple Pay and Google Pay.
Do you have a physical store?
We operate primarily online, but you can visit our headquarters in Shams Media City, Sharjah, UAE by appointment for product demonstrations.
Business Hours
Customer Support
Monday - Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Live Chat
Monday - Saturday: 9:00 AM - 5:00 PM
Saturday: Closed
Extended hours for your convenience
Office Visits
By appointment only
Monday - Thursday: 10:00 AM - 5:00 PM
Please call ahead to schedule